FAQs

What makes Chuanzhi Wellness Beauty training unique?

At Chuanzhi Wellness Beauty London, led by founder and master instructor Sarah Nong (Lixuan), we focus on authentic Traditional Chinese Medicine (TCM) facial and holistic techniques including Holographic Gua Sha, Bojin (tendon manipulation), Acupressure Facial Massage, and Herbal Soup Head Spa.
Unlike conventional beauty courses that focus heavily on modern equipment or surface skincare products, our curriculum centres on ancient hand techniques, deeper face and head therapies, meridian pathways, and genuine skill transfer.

What is the teaching philosophy of Chuanzhi Beauty?

We prioritize True Practical Application over Theory.
While we provide all the essential theory to ensure you understand the principles, our main focus is on equipping you with hands-on, actionable skills that you can immediately apply in your professional practice. We believe the best learning happens by doing. Our courses are rich with video demonstrations, step-by-step guides, and practical protocols.

Do I need a background in Traditional Chinese Medicine (TCM) to enrol?

No, a TCM background is not required.

• For Beginners:
  We start with the foundational concepts, making the complex philosophy of TCM accessible.

• For Professionals:
  While a base knowledge of TCM will certainly help you speed things up, we structure our courses to bridge the gap between Western beauty practices and Eastern philosophy, regardless of your starting point.

How are your courses delivered?

We offer two types:

• Exclusive In-Person Training:
  Held at our business location in London, United Kingdom. Highly in-demand private training, intensive full hands-on and tailored sessions direct with our instructor.

• Online Video Training:
  Courses are hosted on Thinkific, a leading online learning platform. It's a user-friendly, cloud-based system that allows you to access your course materials anytime, anywhere, from any device (computer, tablet, or smartphone).

Are these courses strictly for beauty and massage professionals?

Our training is primarily designed for beauticians, massage therapists, estheticians, and holistic practitioners who want to elevate their treatment menu with specialized techniques. However, ambitious beginners are warmly welcomed.

I am a complete beginner. Can I still join your courses?

Yes. While having a foundation in massage or beauty therapy speeds up the learning curve, our courses are structured step-by-step from fundamental hand positions to advanced tool applications. Beginners who are dedicated to learning DIY self-care or starting a new journey in holistic beauty can successfully master our protocols.

How is the London Live Training structured?

The London Live Training is typically a multi-day intensive (e.g., 4 days). Each day combines theory revision with extensive hands-on practice. You will work on live human models and receive direct guidance from the instructor. Class sizes are strictly kept small to ensure personalized attention and direct supervision.

What is the the London Live Training?

London Live Training is our premier in-person, intensive hands-on training held in London. These sessions are led directly by Sarah (Lixuan) Nong and focus on practical application, supervised practice, real treatment protocols, and immediate feedback. As with all our courses, we prioritise true practical skills over pure theory.

Do I need to complete an online course before attending London Live Training?

No. Our London Live Trainings are complete, standalone private workshops. They are designed for dedicated professionals who prefer direct, hands-on learning and can arrange their schedule to attend an in-person session.

How do I book a London Live Training session?

Visit our London Live Training landing pages on our website and Thinkific for specific course details and dates. Due to high demand and limited class sizes, available booking slots are limited.

Where is the London Live Training held?

Training is held at our private London training venue (exact address and entry instructions are provided from private contact after booking confirmation). We also occasionally partner with select host venues. For international sessions, please check our International Training page or our official Instagram page for the latest venue announcements.

Will I receive a Certificate?

Yes. Upon successful completion of the London Live Training, you will receive a Certificate of Completion from Chuanzhi Wellness Beauty London. This certificate recognises your hands-on training and can be used to demonstrate your advanced skills to clients.

Are travel, hotel, and accommodation arrangements included in my tuition fee?

No. All travel, hotel accommodation, transport, meals, and related personal expenses are strictly the responsibility of the student. Your course enrolment fee covers your training tuition, provided practical tools during class, and course materials only.

Important Disclaimer:
Chuanzhi Wellness Beauty is not legally or financially responsible for your personal travel bookings, flight arrangements, hotel stays, or associated travel costs, fees, or cancellations. Course enrolment covers tuition and training materials only.

If I attend London Live Training, do I also get online video access?

Yes. As a bonus, live training students receive complimentary access and enrolment to the corresponding online VOD course on Thinkific. This allows you to review video demonstrations and refresh your technique long after the live training ends. Our duty is to allow you to keep on learning and perfecting your skills.

Do I need to bring anything?

All necessary tools, practice equipment, and massage mediums are fully provided during the course. You only need to bring a notebook, pen, and wear comfortable, professional attire suitable for practical work. If a live model (friend or family member—must be 18+) is required for your practical assessment day, this can be arranged.

How does Thinkific work? What do I need to get started?

Getting started is easy!

1. Visit our specific school platform on the service:
   Visit our main chuanzhi.thinkific.com page.

2. Create Your Account:
   Create your own student account on our Thinkific platform at chuanzhi.thinkific.com/users/sign_up
   This helps with course purchasing or keeping with updates on our platform.

3. Course Information:
   Each of our courses has a dedicated landing page for specific details, what you will get, pricing, etc.

4. Purchasing and Enrolling in a Course:
   Simply press on the Buy buttons at the bottom of the dedicated course landing page, choose your preferred full one-off or monthly payment purchasing option.

5. Account & Billing:
   You will be asked to create your sign in details alongside billing information if you have not created an account yet. Otherwise you can create or sign in using a range of other services Thinkific allows linking your Google, Facebook, Apple, or LinkedIn accounts.

6. Confirmation:
   Following the details from the Confirmation page or "Welcome Email" as the successful purchase.

7. Access Your Dashboard:
   You'll have your own dashboard where you can access all your purchased and enrolled courses within our specific platform.

8. Learn at Your Own Pace:
   Inside each course, you'll find a clear curriculum with video lessons, and other resources.

What is the format of the online courses?

Our courses are delivered online via our learning portal (hosted on Thinkific). They consist of:

• Foundational Theory:
  Easy to digest TCM principles, subject related theory, and guides.

• Video Demonstrations:
  Step-by-step VOD practical footage.

• Live Video Demonstrations:
  Courses with scheduled Zoom Online Live classes and seminars where you can learn and participate using the Zoom Workplace app.

• Lifetime Access:
  Once you enrol, you retain access to the course materials (including future free updates or revisions) for as long your enrollment and the course exists.

Are Chuanzhi Wellness Beauty London courses accredited?

No. We are not currently accredited by an external awarding body, and our certificates are Certificates of Completion—not Ofqual-regulated qualifications. We are transparent about this so you can make a fully informed decision. Our focus is on specialist, practical, high-demand training in Chinese facial and wellness techniques. Many of our students are beauty professionals who want skills they can use immediately in their practice, not just a badge. We may pursue accreditation in the future if it clearly benefits our students, but we will never misrepresent our status.

How do I explain your training to clients or employers?

You can describe it as specialist, practical training in Chinese facial and wellness techniques from Chuanzhi Wellness Beauty London. Be transparent that it is non-accredited, but highlight the practical skills you gained, the hours completed, and the treatments you can now offer. We provide a course summary and certificate to support you. If a client or employer needs accredited qualifications, we will not misrepresent our status.

If you’re not accredited, why is your training so in demand?

Because professionals come to us for real results. Our courses prioritise true practical application over theory, and we teach authentic TCM-informed techniques that are difficult to find elsewhere especially for Western audiences. Salons, spas, clinics, and independent therapists book us because their teams leave able to perform treatments confidently and differentiate their services. We have repeat B2B clients and strong word-of-mouth internationally. Accreditation is just one marker of quality, but effective, in-demand high-level training that goes beyond the standard Western biased curriculum, is where we excel. Many of our clients work in high-end spas, private clinics, and run successful independent practices.

I’m a beginner. Can I still train with you if you’re not accredited?

Yes. We accept beginners who want to start their journey. Our courses are mainly for beauty professionals, and a base knowledge of TCM helps but is not required. If you are a complete beginner, you should check whether your local regulations require an accredited qualification before offering certain treatments professionally. We will always be honest with you about what our training does and does not qualify you to do.

Do you offer refunds?

Due to the digital nature of our online courses, we generally do not offer refunds once a course has been accessed and content has been consumed after a duration. However, we want you to be completely satisfied. If you have any issues, please Contact Us within 14 days of purchase, and we will do our best to find a fair solution. Please refer to our full Thinkific Terms and Conditions for detailed information.

Due to the limited nature of live training and the costs involved, our refund policy for live events is separate from online courses. Please refer to the specific terms an conditions on the London Live Training course pages or contact us for full details.

Is my privacy protected?

Yes. We take your privacy seriously. Your data is handled securely by Thinkific and Chuanzhi Wellness Beauty. We do not sell your personal information to third parties.

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